Shipping Policy

Effective Date: March 25, 2026

This Shipping Policy outlines how orders from iGlasses+ are processed, shipped, and delivered.

  1. Shipping Coverage
    iGlasses+ offers worldwide shipping. We aim to deliver our products to customers globally in a reliable and timely manner.
  2. Processing Time
    Orders are typically processed within 1 to 2 business days after payment is received. Orders are not processed on weekends or holidays.
  3. Shipping Time
    Estimated delivery time is 5 business days worldwide. Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, and other external factors beyond our control.
  4. Shipping Costs
    Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.
  5. Order Tracking
    Once your order has been shipped, you may receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.
  6. Customs, Duties, and Taxes
    International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
  7. Delays
    While we strive to meet our delivery estimates, iGlasses+ is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other unforeseen circumstances.
  8. Incorrect Address
    Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, we may not be able to guarantee delivery. Additional fees may apply for reshipping.
  9. Lost or Stolen Packages
    iGlasses+ is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, we recommend contacting the shipping carrier directly.
  10. Damaged Items
    If your order arrives damaged, please contact us at

    help+iglasses@thesupport.care

     within a reasonable time of delivery with details and, if possible, photographic evidence. We will review the issue and work to provide a resolution.
  11. Contact Information
    For any questions regarding shipping, please contact us at

    help+iglasses@thesupport.care

    .